FAQ: General
In which countries is M-PETS present?
M-PETS is available in over 70 countries worldwide! Our strong partnerships with retailers and distributors ensure that pet lovers everywhere can access our products. If you're interested in a specific country, feel free to reach out via info@mpets.eu, and we’ll be happy to provide more details.
FAQ: About products
Where can I buy M-pets products?
You can find M-PETS products at various pet stores and retailers worldwide. To find the nearest store, please contact us via our Contact Us page, and we’ll guide you to the best purchasing options in your region.
How can I find a product on the website?
You can search for a product by its name or product number using the search bar. Alternatively, browse through different categories (Care & Hygiene, Baskets & Cushions, Toys, Snacks, etc.) or explore our Collections pages to discover our most popular items.
Why can’t I see the prices on the website?
Our website does not display prices because we do not sell directly to individual customers. Instead, we work exclusively with businesses and wholesale partners. If you’re interested in purchases, please contact us via info@mpets.eu, and we’ll be happy to provide more information.
I have a question about a product – how do I connect?
We’re here to help! If you have any questions about our products, you can reach out via the Contact Us page or send us an email at info@mpets.eu. Our team will respond as soon as possible.
I have feedback regarding an M-PETS product
We appreciate your feedback! You can share your thoughts via our Contact Us form. Your input helps us improve our products and services.
I have a nice photo of my pet. Can I share it with the M-PETS Team?
We’d love to see it! Send your pet’s photo to us via email or through our social media channels. We might even feature it on our website or social media pages!
How often does M-PETS release new products?
We launch exciting new products every three months! Stay updated on our latest releases by subscribing to our Newsletter.
Are M-PETS products durable?
Yes, durability is a top priority for us. Our products are designed to withstand the playful and active nature of pets, ensuring they last for a long time. We use high-quality materials and rigorous testing to deliver products you and your pets can rely on.
Can I use M-PETS products for puppies or kittens?
Yes! Some of our products are specially designed for young pets. However, certain products may not be suitable for puppies or kittens. Always check the product details, and if you’re unsure, contact us at info@mpets.eu for guidance.
Are M-PETS products eco-friendly?
Sustainability is important to us. Many of our products are designed with eco-friendly materials and processes to minimize our environmental impact. We’re committed to creating products that are not only great for pets but also kind to the planet. For more details, check out our Sustainability initiatives.
FAQ: Companies
Where can I find the contact for sales?
To get in touch with our sales department, please email us at sales@mpets.eu. We’ll be happy to assist you with any inquiries or orders.
How can I access the catalogue?
You can request our catalogue by emailing us at info@Mpets.eu or using the Contact Us form on our website. We’ll get back to you promptly with the necessary information.
What are the benefits of partnering with M-PETS as a distributor or retailer?
Partnering with M-PETS offers numerous benefits, including access to high-quality, innovative pet products, competitive pricing, and dedicated support from our team. We also provide marketing and advertising support to help you promote our products effectively. Together, we can grow your business while delighting pet owners and their furry friends.
Does M-PETS offer marketing or advertising support to its partners?
Yes, we do! We provide our partners with marketing materials, promotional support, and advertising resources to help you showcase our products effectively. Let us know your needs, and we’ll work with you to create a tailored plan.
I am a pet shop owner. How do I place orders?
As a pet shop owner, you can contact us via info@mpets.eu or through our Contact Us page. We’ll assist you providing more information. We look forward to working with you!
I would like to partner with M-PETS. How should I proceed?
We’re thrilled to hear that you’re interested in partnering with us! To get started, please reach out to us at info@Mpets.eu or use the Contact Us form on our website. Share a bit about your business and your vision for the partnership, and we’ll be happy to discuss the next steps. Let’s explore the possibilities together!
Is it possible to distribute M-PETS products in my country?
M-PETS products are available in over 70 countries, and we’re always looking to expand. To find out if we can distribute in your country, please contact us at info@Mpets.eu or use the Contact Us form. We’ll be happy to discuss distribution opportunities with you.
